Bookings and questions, answered on LINE automatically.

A LINE bot is a program that replies to your customers' LINE messages automatically, 24 hours a day.

Many shops and companies already talk with customers through a LINE Official Account. Connecting a bot lets it take bookings and answer common questions in place of your staff. People step in only when they're really needed.

1. A customer messages on LINE "Can I book for tomorrow?"
2. The bot looks it up Checks your booking sheet and shop info
3. It replies right away Confirms the booking and notifies staff

LINE Official Account

A business account that lets shops and companies connect with customers on LINE. You can start for free.

Bot

A program that replies to messages automatically, using set rules or AI (artificial intelligence).

Integration

Connecting the bot to your booking sheet or customer list (for example, a Google Sheet).

• Automatic answers to common questions

  AI answers questions about hours, prices, parking and more, using your shop's own information. Anything it can't answer goes to your staff.

• Booking sheet and customer list integration

  Bookings and inquiries that come in on LINE are written automatically into the sheet you already use, such as a Google Sheet.

• Staff notifications

  New bookings and inquiries are sent straight to your staff, for example in a staff LINE group.

• Pages that open inside LINE

  Membership cards, point cards and order forms that customers use inside LINE without installing an app (LIFF).

I build chat bots and work automation, and they run every day.

A LINE bot works by receiving a message, looking things up and replying. I've designed, built and run bots and automation tools that work the same way.

• A relay server for chat bots

  For a bot on the chat app Telegram, I built from scratch a system that sorts incoming messages so several programs can share one bot at the same time. It runs nonstop on my own server.

• Automation you control from chat

  I built a setup where sending a command from a phone chat pauses an automation tool on a computer or reports its status.

• A work tool for a large manufacturer

  I built it on my own. It saves 3+ hours per document, and 200+ people use it every day.

• A LINE booking bot demo

  Like the sample at the top of this page, I have a booking, reminder and Q&A bot built around a hair salon, so you can see how it works.

• A LINE bot built for you

  Only the features you need, fitted to how you take bookings, your menu and the sheets you use.

• Monthly maintenance

  Server care, health checks and small changes such as menu updates, for a fixed monthly fee.

• Add to what you have

  Features that messaging tools struggle with, like booking sheet integration or AI replies, added to your current LINE Official Account.

1. We talk

   About 15 minutes online about how you use LINE today and what's slowing you down.

2. Sample and quote

   I lay out the features you need and show you a working sample and a quote.

3. Build, launch, maintain

   Once you're happy, I build it, and keep maintaining and improving it after launch.